Privacy and Compliance

A plain-language starting point for how Ralph Jacobs handles personal information and meets its compliance obligations. This page is a guide, not a legal instrument: where it differs from a published legal publication, the publication is what applies.

The publications that govern this

Privacy, cookies and information-access matters are governed by the publications in the Privacy and Information Rights category, alongside the master Terms and Conditions. Open the Legal Publications library to read the current version of each, with its effective date and status.

Making a request or raising a concern

Requests about your personal information, information-access requests, and complaints that customer service has not resolved should go to the legal function. The routes and the registered details of each contracting entity are on the Legal Contact page.

Cookies and tracking on this site

Optional cookies are off until you allow them. You can review and change your choices at any time from Cookie Preferences, or by using the “Cookie preferences” link in the footer of any page.