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Legal Updates

5 Oct 2026

Accessibility Statement

Updated RJ-LS-19 to version 1.0 (imported from legal master).

5 Oct 2026

Jewellery Care and Safety Guide

Updated RJ-LS-18 to version 1.2 (imported from legal master).

5 Oct 2026

Complaints, Disputes and CGSO Process

Updated RJ-LS-14 to version 3.4 (imported from legal master).

5 Oct 2026

Insurance Replacement Valuation and Appraisal Policy

Updated RJ-LS-09 to version 3.1 (imported from legal master).

5 Oct 2026

Production Media and Pre-Delivery Visuals Policy

Updated RJ-LS-08 to version 3.2 (imported from legal master).

5 Oct 2026

60 Day Ring Resize Labour Benefit Policy

Updated RJ-LS-07 to version 3.2 (imported from legal master).

5 Oct 2026

Legal Hub

Updated RJ-LS-00 to version 1.4 (imported from legal master).

5 Oct 2026

Seasonal, High Season and Closure Policy

Updated RJ-LS-10 to version 3.0 (imported from legal master).

5 Oct 2026

Bespoke, Custom-Made and Client-Designed Jewellery Policy

Updated RJ-LS-06 to version 3.7 (imported from legal master).

5 Oct 2026

Where We Sell and Who You Buy From

Updated RJ-LS-16 to version 3.2 (imported from legal master).

5 Oct 2026

PAIA Manual

Updated RJ-LS-13 to version 4.3 (imported from legal master).

5 Oct 2026

Cookie and Tracking Technologies Policy

Updated RJ-LS-12 to version 4.0 (imported from legal master).

5 Oct 2026

Global Privacy Notice

Updated RJ-LS-11 to version 3.8 (imported from legal master).

5 Oct 2026

Shipping, Delivery and Collection Policy

Updated RJ-LS-05 to version 3.2 (imported from legal master).

5 Oct 2026

Payments and Verification

Updated RJ-LS-04 to version 3.6 (imported from legal master).

5 Oct 2026

Company and Legal Information

Updated RJ-LS-15 to version 3.7 (imported from legal master).

5 Oct 2026

Warranty and Care Policy

Updated RJ-LS-03 to version 3.6 (imported from legal master).

5 Oct 2026

Return, Refund, Repair, Exchange and Cancellation Policy

Updated RJ-LS-02 to version 3.12 (imported from legal master).

5 Oct 2026

Terms and Conditions of Sale

Updated RJ-LS-01 to version 3.14 (imported from legal master).

A dated record of changes to the legal publications on this hub — what changed, when it took effect, and which publication it affected. Material changes are listed here as well as on the publication itself.