Version Archive
Every version of every published legal document, with the dates it applied. A superseded version is never removed — it stays here so the exact wording that governed a past order can always be produced.
Company and Legal Information (RJ-LEGAL-101)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-15 | 3.7 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Terms and Conditions of Sale (RJ-LEGAL-102)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-01 | 3.14 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Return, Refund, Repair, Exchange and Cancellation Policy (RJ-LEGAL-103)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-02 | 3.12 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Warranty and Care Policy (RJ-LEGAL-104)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-03 | 3.6 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Payments and Verification (RJ-LEGAL-105)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-04 | 3.6 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Shipping, Delivery and Collection Policy (RJ-LEGAL-106)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-05 | 3.2 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Global Privacy Notice (RJ-LEGAL-107)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-11 | 3.8 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Cookie and Tracking Technologies Policy (RJ-LEGAL-108)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-12 | 4.0 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
PAIA Manual (RJ-LEGAL-109)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-13 | 4.3 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Complaints, Disputes and CGSO Process (RJ-LEGAL-110)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-14 | 3.4 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Where We Sell and Who You Buy From (RJ-LEGAL-111)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-16 | 3.2 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Bespoke, Custom-Made and Client-Designed Jewellery Policy (RJ-LEGAL-112)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-06 | 3.7 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Seasonal, High Season and Closure Policy (RJ-LEGAL-113)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-10 | 3.0 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Legal Hub (RJ-LEGAL-114)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-00 | 1.4 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
60 Day Ring Resize Labour Benefit Policy (RJ-LEGAL-115)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-07 | 3.2 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Production Media and Pre-Delivery Visuals Policy (RJ-LEGAL-116)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-08 | 3.2 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Insurance Replacement Valuation and Appraisal Policy (RJ-LEGAL-117)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-09 | 3.1 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Jewellery Care and Safety Guide (RJ-LEGAL-118)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-18 | 1.2 | 2026-10-05 | 2026-10-01 | current | Current | View this version |
Accessibility Statement (RJ-LEGAL-119)
| Document code | Version | Published | Effective from | Effective to | Status | View |
|---|---|---|---|---|---|---|
| RJ-LS-19 | 1.0 | 2026-10-05 | 2026-10-01 | current | Current | View this version |